Stephen R. Banta, Executive Director Operations
Overall, the transition from 3rd and 4th avenues back to the Mall has gone smoothly. This is due to the hard work of TriMet employees who put an incredible amount of effort into preparing for the move, and who remained focused throughout the implementation of this massive service change. The hours of training and coordination between agencies was worth it, and along with our general manager, I want to extend my thanks and appreciation to you all.
It has been a pleasure to see the excellent teamwork of our employees out on the street. All week, trainers, supervisors and station managers have been at the garages and up and down the Mall helping operators to navigate the new environment. Operators have told me that they appreciate driving on streets designed for transit operations. By and large, our customers appreciate being back on the Mall as well.
Many of the feelings of uncertainty that operators experienced on their first trips through the Mall have gone away. Soon, traveling along the Mall will become second nature. Remember that trains will return to the Mall for rail operator training next week. Because train presence will be intermittent for some time, it is critical that everyone pays close attention to the environment. Remember to be patient, and keep the safety of yourselves and your customers always at the front of your mind.
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